Welcome to our new website!

Discover a simpler, smarter way to connect with Norwich City Council. Our new website has been designed to put you first - making it quicker to find what you need, clearer to understand, and accessible to everyone.

Why we redesigned the site

  • Simpler navigation: We’ve reduced the number of clicks it takes to get to the information you need.
  • Plain English content: We’ve rewritten pages so they’re clearer and easier to understand.
  • Inclusive design: Our site now meets modern accessibility standards, ensuring more people can use it comfortably.

What’s new and improved

  • Better search: Find answers faster with a more powerful search tool.
  • Refined directories: Quickly narrow down options to get exactly what you need - whether it’s details on parking in Norwich or exploring parks and green spaces.
  • Accessibility toolbar: Change language, adjust text size, contrast, and more to make the site work for you. This helps people with visual, cognitive, or motor challenges have a smoother experience.

Built together

This new website was shaped by feedback from residents, colleagues, and partners. Your input matters, and we’re committed to continuous improvement.

Tell us what you think

We’d love to hear your thoughts. 

Share your feedback so we can keep making the site even better for everyone.

 
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